Every business works to optimize their operations for efficiency. Often this means leveraging new technologies for cost savings. Savvy leaders future-proof their businesses by investing wisely in technology solutions that can grow with them.
Automation of business processes not only reduces overhead costs but also reduces costs related to customer churn. Particularly in subscription and consumption-based business models, even B2B models, customers expect the immediate service response that can only be supported with automated processes. The endless combination of account creation, orders, usage tracking, pricing, payments, settlements, subscriber management and revenue recognition is unwieldy and costly if left to manual processing.
The automation capabilities of TRACT® are the goTransverse advantage.
Consumption-to-CashTM describes all of the end-to-end business processes, automations and technology platforms, such as TRACT, that cover the entire lifecycle for products and services priced on a consumption-based (or usage or pay-as-you consume) model. The automation of order, entitlement, fulfillment, billing, invoicing, and payment collection workflows saves countless hours in error-prone manual processes, resulting in cost savings and faster time to cash.
The decisioning Action Framework in TRACT delivers “smart triggers” between devices and automates with external systems based on rules you define and real-time activities configured within the system. Workflow triggers can be used to automate entitlements, provision service calls or any variety of other highly customizable tasks. These intelligent workflow triggers streamline operations and reduce communication time.
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Operational silos and “swivel-chair” data entry into disparate systems are yesterday’s reality. Integrating your existing technology stack across operational departments such as finance and customer service has never been easier. TRACT has an extensive library of APIs and pre-integrated connectors, leveraging best-of-breed solutions for every business function.
Billions of usage events are being monetized, in multiple currencies, around the world each month with TRACT. With specialized multi-currency support including the ability to invoice in different currencies and recognize revenue based on customizable automated currency conversions, the TRACT platform reduces costly specialized reporting in global organizations.
We continually monitor for operational integrity and security and subsequently implement best-in-class processes to ensure data is handled with the utmost care and accuracy. goTransvese is fully PCI DSS Level 1 and SSAE 16 Type II certified. goTransverse was cited as a leader and received the highest possible score in the recurring billing and payments management criterion in The Forrester Wave™: Recurring Customer & Billing Management, Q3 2017.