Mid-sized and large enterprises have different needs than small businesses and start-ups when it comes to software applications. Working with large-scale businesses requires a deep understanding of complicated enterprise class technology and ecosystems. Security, compliance, service levels, scalability and support are crucial areas to explore.
The TRACT® platform was built for the enterprise. Our team has more than 175-years of collective domain experience building billing systems for some of the world’s largest enterprises. The goTransverse team has taken the sophistication, scalability and reliability of on-premise, bespoke billing systems to a true multi-tenant cloud deployment. We have the critical billing expertise to anticipate issues before they become problems and our implementation experts have the ability to help our clients’ teams balance organizational processes with project-specific goals.
This is the TRACT advantage for the enterprise.
goTransverse takes security and compliance very seriously. We continually monitor for operational integrity and security and subsequently implement best-in-class processes to ensure data is handled with the utmost care and accuracy. TRACT is fully PCI DSS Level 1 and SSAE 16 Type II certified.
Robust Service Levels
Enterprise clients expect extremely reliable, well-tested and proven platforms. goTransverse provides very high availability standards, redundancy and disaster recovery. Service level agreements for system up-time, scheduled maintenance and support services are part of every client contract.
It’s not what happens when things go well; it’s what happens when there are bumps in the road. From the initial engagement through sales, implementation and support, we deliver white-glove treatment to our clients. So much so that we guarantee it. We see your business as our business, and we are proud to be a part of our customers’ success!
goTransverse was among the select companies that Forrester Research invited to participate in its Forrester WaveTM evaluation, Recurring Customer And Billing Management, Q3 2017. In this evaluation, goTransverse was cited as a leader in recurring customer and billing management. The TRACT platform has received ample praise and numerous awards from around the industry. We have been honored with some of the most prestigious peer-recognized awards including the 2015 Gold Stevie for Best New Product or Service of the Year for the Cloud Platform category.