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James Messer's picture

James Messer

September 29, 2014

Controlling and cutting costs has traditionally been the purview of the finance department and the development of increasingly sophisticated solutions for revenue operations is opening up a host of new opportunities to help the entire organization. This post explores some of the more costly aspects of finance processes as well as how integrating and automating revenue operations can help cut costs while delivering a host of other benefits.

Revenue Operations Costs Drivers

A variety of factors contribute to unnecessarily high revenue operations costs, but they can be mitigated:

  • Repetitive data entry tasks
  • Errors that require costly rework
  • Inflexible processes that are difficult to modify
  • Poor insight into data

In the revenue value stream, high costs are often a result of task-intensive order management, manual tracking of units/services sold, manual revenue booking processes, or even outlier items such as incorrect... read more

Chris Couch's picture

Chris Couch

July 24, 2014

There’s no doubt about it: the role of finance department leaders and the shape of finance organizations has evolved rapidly in recent years. More and more CFOs are helping their organizations call smarter plays rather than just keeping score. And all lines of business increasingly look to the finance department for insights and ideas around improving everything from process efficiency to customer service. From our perspective, disruptive technologies (innovative technologies that change the status quo), and the way technology is evaluated and purchased are key factors in helping elevate the role of finance. So which came first?

Neither the chicken nor the egg—SalesForce

IT hasn’t been the same since ignored convention to work directly with the CMO. With its... read more

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