Transverse Receives 2009 TMC Labs Innovation Award
blee(p) Honored for Innovation
Austin, TX. - August 6, 2009 -Transverse announced today that Technology Marketing Corporation (TMC) has awarded them the 2009 TMC Labs Innovation Award from Customer Interaction Solutions magazine for the CRM component of their blee(p) Business Support System (BSS) for the Telecom Industry.
"The TMC Labs Innovation Award granted to Transverse for blee(p)'s CRM capabilities, is yet another example of how leveraging state-of-the-art technologies on an open source foundation can improve the customer experience and push innovation into a BSS marketplace otherwise devoid of CRM excellence," stated Jim Messer, president and CEO of Transverse. "We are honored that our solution, blee(p), has been recognized by TMC Labs."
Transverse's flagship product, Business Logic Execution Environment Platform, or blee(p), is a web-based, on-demand, real-time, commercial open source, back office support system that is a fully integrated business management solution. blee(p) delivers advanced functionality in many key areas including product catalog, mediation, rating, billing and customer relationship management. blee(p) CRM is a robust customer interaction management solution that takes advantage of modern software architectures to reduce operating expenses and other complexities associated with call center management. Among its many benefits, blee(p) CRM lowers overhead by supporting virtual CSRs, offers a "follow the sun" approach to avoid overtime charges, and is fully integrated with the blee(p) BSS so that CSRs can handle multiple business scenarios from a single location.
"Transverse has clearly shown the staff of TMC Labs that Transverse has made a significant contribution to CRM," said Nadji Tehrani, founder and chairman of TMC and publisher of Customer Interaction Solutions. "We're proud to honor their outstanding accomplishment with a TMC Labs Innovation Award this year."
"Transverse has demonstrated their out-of-box thinking in their offering of blee(p)," said Tom Keating, CTO and TMC Labs Editorial Director. "I'm sure we will see other extraordinary solutions from Transverse as they continue their efforts toward improving the future of CRM."
The TMC Labs Innovation Awards honor products that demonstrate raw innovation, unique features, and significant contributions toward improving the communications technology. The TMC Labs Innovation Awards are granted to companies with the most gripping solutions brought to market, not necessarily the best-selling products but the most innovative. The September and October 2009 issues of Customer Interaction Solutions magazine will include the TMC Labs 2009 Innovation Award winners.
About Transverse
Transverse is an Austin Texas-based provider of business support systems. The company specializes in providng innovative solutions to complex business environments characterized by sophisticated ordering and fulfillment processes, subscription and usage based charging models, virtual / digital products, pre-paid billing authorization and micro-payments.
As a solutions company focused on tapping the value of SOA and web services architecture models, Transverse provides customers with greater business agility and business model innovation under a commercial open source model. The company’s core offerings include strategic architecture, application portfolio selection and assembly, billing, order management and customer care applications. For more information visit, www.gotransverse.com.
